Shipping policy
Shipping Policy
Last updated: October 1, 2026
At CraftyFi Packs, we want your order to arrive safely and with as little hassle as possible. Below you'll find important information about processing, shipping, tracking, and delivery.
Order Processing
Orders are typically processed within 2–5 business days before shipment.
Processing times may be slightly longer during busy holiday periods, product launches, or periods of unusually high order volume.
Once your order has been shipped, you will receive a shipping confirmation with tracking information when available.
Shipping Cost
We currently offer FREE standard shipping on all orders to the countries and regions available at checkout.
There are no additional standard shipping charges unless a different shipping option and price are clearly displayed during checkout.
Delivery Times
Delivery times vary depending on the destination, carrier, product availability, and other factors outside our direct control.
An estimated delivery timeframe may be displayed at checkout or provided after your order has been processed.
Please note that estimated delivery dates are estimates and not guaranteed delivery dates. Delays may occasionally occur due to customs, carrier disruptions, weather, peak holiday periods, or other circumstances beyond our control.
Order Tracking
When tracking is available, you will receive a tracking number after your order has been dispatched.
Please allow some time for tracking information to become active after receiving your shipping confirmation.
Multiple Packages
Some orders may be fulfilled from different locations or fulfillment partners. As a result, items from the same order may occasionally arrive in separate packages and at different times.
You will not be charged additional standard shipping fees if your order is divided into multiple shipments.
Incorrect Shipping Address
Please make sure your shipping information is complete and accurate before placing your order.
If you notice an error in your shipping address, contact us as soon as possible at support@craftyfipacks.com.
We will do our best to update the address before shipment, but we cannot guarantee that changes can be made once an order has entered processing or has already been dispatched.
Additional shipping costs resulting from an incorrect or incomplete address may be the customer's responsibility where permitted by applicable law.
Delayed or Missing Orders
If your tracking information has not updated for an extended period or your order has not arrived within the expected delivery timeframe, please contact us at support@craftyfipacks.com.
We will review the available tracking information and work with the shipping provider or fulfillment partner to help resolve the issue.
Customs, Duties and Import Charges
International orders may be subject to customs procedures, duties, taxes, or import charges depending on the destination country.
Where such charges are not already collected at checkout, they may be imposed by local authorities. Any applicable charges will be handled in accordance with the laws and requirements of the destination country.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or you receive the wrong item, please contact us at support@craftyfipacks.com as soon as possible and include your order number and photos showing the issue.
We will review the situation and help arrange an appropriate solution.
Contact Us
If you have any questions about shipping or your order, please contact:
CraftyFi Packs
Email: support@craftyfipacks.com